Commercial franchise and expansion
Operations manuals
Building the operations manuals and the quality and service standards.
About the service
Developing a comprehensive operations manual covering all work procedures, quality standards, service protocols, and daily operations flow.
What the service includes
- Work procedures
- Quality standards
- Service protocols
- Daily operations flow
- Customer handling procedures
How the service is carried out
- Studying the business and its current documents
- Gathering the legal, financial and operational information
- Preparing the draft and reviewing it with you
- Approving and handing over the final version
Documents needed
- The commercial register of the business
- The details of the business and its existing branches
- The trademark registration, if any
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